Domain Model
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Fields
| Field | Type | Required | Default | Description |
|---|---|---|---|---|
| id | string.uuid | Yes | — | Id |
| createdAt | string.date-time | Yes | — | Created at |
| updatedAt | string.date-time | Yes | — | Updated at |
| workspaceId | string | Yes | — | ID of the associated workspace |
| name | string | Yes | — | Name |
| description | string,null | Yes | — | Description |
| isDefault | boolean | Yes | — | Is default |
| firstResponseMinsLow | integer | Yes | — | First response mins low |
| firstResponseMinsMedium | integer | Yes | — | First response mins medium |
| firstResponseMinsHigh | integer | Yes | — | First response mins high |
| firstResponseMinsCritical | integer | Yes | — | First response mins critical |
| nextResponseMinsLow | integer | Yes | — | Next response mins low |
| nextResponseMinsMedium | integer | Yes | — | Next response mins medium |
| nextResponseMinsHigh | integer | Yes | — | Next response mins high |
| nextResponseMinsCritical | integer | Yes | — | Next response mins critical |
| resolutionMinsLow | integer | Yes | — | Resolution mins low |
| resolutionMinsMedium | integer | Yes | — | Resolution mins medium |
| resolutionMinsHigh | integer | Yes | — | Resolution mins high |
| resolutionMinsCritical | integer | Yes | — | Resolution mins critical |
| pauseOnPending | boolean | Yes | — | Pause on pending |
Create Schema
Fields accepted when creating a new record:
| Field | Type | Required | Default | Description |
|---|---|---|---|---|
| name | string | Yes | — | Name |
| description | unknown | No | — | Description |
| isDefault | boolean | Yes | false | Is default |
| firstResponseMinsLow | integer | Yes | 480 | First response mins low |
| firstResponseMinsMedium | integer | Yes | 240 | First response mins medium |
| firstResponseMinsHigh | integer | Yes | 60 | First response mins high |
| firstResponseMinsCritical | integer | Yes | 15 | First response mins critical |
| nextResponseMinsLow | integer | Yes | 480 | Next response mins low |
| nextResponseMinsMedium | integer | Yes | 240 | Next response mins medium |
| nextResponseMinsHigh | integer | Yes | 120 | Next response mins high |
| nextResponseMinsCritical | integer | Yes | 60 | Next response mins critical |
| resolutionMinsLow | integer | Yes | 2880 | Resolution mins low |
| resolutionMinsMedium | integer | Yes | 1440 | Resolution mins medium |
| resolutionMinsHigh | integer | Yes | 480 | Resolution mins high |
| resolutionMinsCritical | integer | Yes | 240 | Resolution mins critical |
| pauseOnPending | boolean | Yes | true | Pause on pending |
Update Schema
All fields are optional when updating:
| Field | Type | Required | Default | Description |
|---|---|---|---|---|
| name | string | No | — | Name |
| description | unknown | No | — | Description |
| isDefault | boolean | No | — | Is default |
| firstResponseMinsLow | integer | No | — | First response mins low |
| firstResponseMinsMedium | integer | No | — | First response mins medium |
| firstResponseMinsHigh | integer | No | — | First response mins high |
| firstResponseMinsCritical | integer | No | — | First response mins critical |
| nextResponseMinsLow | integer | No | — | Next response mins low |
| nextResponseMinsMedium | integer | No | — | Next response mins medium |
| nextResponseMinsHigh | integer | No | — | Next response mins high |
| nextResponseMinsCritical | integer | No | — | Next response mins critical |
| resolutionMinsLow | integer | No | — | Resolution mins low |
| resolutionMinsMedium | integer | No | — | Resolution mins medium |
| resolutionMinsHigh | integer | No | — | Resolution mins high |
| resolutionMinsCritical | integer | No | — | Resolution mins critical |
| pauseOnPending | boolean | No | — | Pause on pending |