apps/
  web/                 # Next.js 16 — CRM dashboard (3000)
  portal/              # Next.js 16 — customer portal (3001)
services/
  api/                 # Hono + tRPC API (4000)
  workflows/           # Temporal worker (Google sync, automations)
packages/
  db/                  # Drizzle ORM, PostgreSQL 16 (pgvector), migrations, seed
  domain-model/        # Zod schemas + TS types for all entities
  auth/                # JWT auth, scrypt hashing, session config
  permissions/         # RBAC — 8 roles: admin, field_supervisor, sales_rep, technician, accounting, customer_service, tech_support, viewer
  events/              # Domain event outbox — publish in tx, poll-dispatch
  search/              # PostgreSQL full-text search
  ai/                  # Provider-agnostic model factory (Anthropic, OpenAI, Google)
  analytics/           # Metric registry + snapshot service
  audit/               # Compliance audit trail
  config/              # Zod-validated env vars + tenant config
  knowledge/           # PDF extraction, document chunking for embeddings
  observability/       # OpenTelemetry + Pino
  storage/             # S3-compatible (MinIO dev, AWS/R2 prod)
  ui/                  # React lib (Radix + Tailwind + CVA)
tooling/
  typescript/          # Shared tsconfig (ES2024, strict, bundler resolution)
  vitest/              # Shared vitest config (v8 coverage)